Terms of Service

• These Terms govern your use of Mynawoo (the "Service"), operated under the Mynawoo name by Alireza Saligheh, an individual operator. By creating an account, purchasing a plan, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not access the Service, create an account, purchase a plan, or continue using it.
• Questions and legal notices may be sent to [email protected]. The legal seller for a web transaction is also identified in the checkout and receipt.

• You must be legally capable of entering this agreement. You must be at least 13, and if local law requires a higher age or parental consent for an online service, that higher requirement applies.
• The Service may not be available in every country. We may restrict access where required by law, by a payment provider, or to manage security, sanctions, fraud, or regulatory risk.

• Beta status. Mynawoo is under active development and may include bugs, errors, incomplete or experimental features, inaccurate content, service interruptions, or changes without prior notice. Features may not work on every device or in every language or course. You should not rely on the Service as the only copy of important information.
• Mynawoo provides structured language-learning courses, practice activities, spaced-repetition vocabulary tools, analytics, and AI-assisted features. It does not guarantee a particular exam score, proficiency level, study outcome, or time to fluency.
• AI-generated translations, explanations, assessments, and other outputs can be inaccurate, incomplete, or unsuitable. Review important outputs and do not rely on the Service for professional, legal, medical, immigration, or other high-stakes advice.
• We may test, add, modify, suspend, or discontinue features as the beta develops. Where reasonably practicable, we will avoid materially reducing core paid access during a current billing period without a legitimate reason. Any remedy that cannot lawfully be excluded remains available.

• Provide accurate information, keep your credentials confidential, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account except to the extent caused by our breach or prohibited by law.
• Accounts are personal and may not be sold, transferred, shared at scale, or used to evade plan limits. We may request reasonable verification to protect an account or process a privacy, billing, or refund request.

You must not violate law or third-party rights; upload unlawful, infringing, abusive, sexual, deceptive, or malicious material; probe or bypass security or access controls; scrape or automate access except through an interface we expressly provide; interfere with the Service; introduce malware; resell access without permission; or use the Service to facilitate harm, fraud, harassment, or academic dishonesty.

• You retain ownership of content you submit. You confirm that you have the rights needed to submit it and that its processing will not violate law or another person’s rights.
• You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, transform, transmit, and display that content only as reasonably needed to provide, secure, support, and improve the Service. We may allow contracted service providers to process it for those purposes. This licence ends when the content is deleted from active systems, except for lawful retention, security records, and limited backup cycles.
• Do not submit confidential, sensitive, or regulated information unless the relevant feature expressly asks for it and you are authorized to provide it.

• Merchant of Record. Web purchases are sold and processed by the Merchant of Record identified at checkout and on your receipt. Depending on the checkout offered to you, this may be Gumroad or Paddle. The displayed Merchant of Record collects payment, calculates applicable transaction taxes, issues the receipt, and applies its buyer and payment terms. Do not complete a purchase if the seller or terms shown at checkout are unclear to you.
• Paddle transactions. When Paddle is identified at checkout, Paddle is the seller and Merchant of Record for that transaction. Paddle processes the payment, applicable transaction taxes, receipt, subscription billing, payment disputes, and approved refunds under the Paddle Buyer Terms and Paddle Refund Policy. Mynawoo supplies and supports the digital service. For Paddle order or refund support, use the support link in your Paddle receipt or visit paddle.net.
• Prices and renewal. The price, currency, billing interval, taxes, renewal terms, and any trial are shown before purchase. A subscription renews automatically for the interval shown at checkout until cancelled. By purchasing, you authorize the Merchant of Record to collect recurring charges as disclosed at checkout.
• Cancellation. Use the management link in your receipt, the applicable Merchant of Record customer portal, Profile → Subscription where available, or contact support. Cancellation normally takes effect at the end of the paid billing period and prevents future renewal; it does not by itself refund a completed charge.
• Refunds and withdrawal. Our voluntary refund policy and all non-waivable rights apply. The Merchant of Record may also apply its own buyer, fraud, chargeback, and refund rules. Where rules differ, the protection that cannot lawfully be excluded—and any more favorable promise we expressly make—continues to apply.
• Payment disputes. Contact us first so we can investigate. This does not remove any lawful right to contact the Merchant of Record, your payment provider, or a regulator. Fraudulent or abusive disputes may result in suspension while the transaction is investigated.

• A purchase made through Google Play, an app store, or another third-party checkout is also subject to the terms, subscription controls, and refund process displayed by that provider. The provider shown on the receipt controls the payment method and normally processes the refund.
• We do not receive or store your complete card number. We may receive transaction identifiers, subscription status, limited billing information, country, currency, and refund or dispute status for fulfilment, support, fraud prevention, and accounting.

The Service, course materials, software, design, trademarks, and branding are owned by us or our licensors. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service for your own learning. No other rights are granted. You may not copy, publish, sell, systematically extract, or create competing materials from protected Service content except where law expressly permits it.

Send notices to [email protected] with your contact details, the protected work or right, the specific content or URL, the basis of your complaint, a good-faith statement, and your signature or authority. We may remove or restrict content while reviewing a credible notice and may terminate repeat infringers.

• You may stop using the Service at any time. We may restrict, suspend, or terminate access where reasonably necessary for a material breach, non-payment, fraud, abuse, security risk, legal requirement, or protection of users or the Service. Where appropriate and lawful, we will provide notice and a reasonable opportunity to remedy the issue.
• Termination does not erase accrued payment obligations or provisions that by their nature should survive, including intellectual property, disclaimers, liability limits, dispute provisions, and lawful data retention.

• To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We do not promise uninterrupted or error-free operation, permanent availability of any feature, compatibility with every device, or any particular learning outcome.
• Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot lawfully be excluded or limited.

• To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or for lost profits, revenue, business, opportunity, goodwill, or data, arising from the Service.
• To the maximum extent permitted by law, our aggregate liability arising from the Service during any 12-month period is limited to the greater of US$100 or the amount paid for the affected Service during that period.
• These limits do not apply where liability cannot lawfully be limited, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence where applicable. Mandatory consumer remedies remain unaffected.

If you use the Service on behalf of a business, that business will defend and indemnify us against third-party claims arising from its unlawful content, infringement of third-party rights, or material violation of these Terms, except to the extent caused by us. This section does not impose an indemnity on an individual consumer where prohibited or unfair under applicable law.

• Please contact [email protected] first and provide enough detail for us to investigate. We will try to resolve the issue informally.
• Applicable law and the competent forum are determined under the rules that lawfully apply to the operator and the user. Nothing in these Terms deprives a consumer of mandatory protections or the right to bring a claim in a court or forum that applicable law makes available.
• If any provision is unlawful or unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue in effect.

• If you authorize a compatible AI app to connect to Mynawoo, the app may access only the account scopes you approve. The third-party app has its own terms and privacy practices.
• Generated exams, vocabulary cards, explanations, and analytics are educational aids. We may validate, reject, sanitize, archive, or delete malformed, unsafe, or abusive generated content. Private learning content will not be made public by Mynawoo unless you expressly choose a sharing feature.
• You can revoke supported connections from Settings → Connections → AI. Revocation stops future authorized access but does not automatically delete information already processed by the third-party app.

We may update these Terms for legal, security, operational, or product reasons. The updated date will be posted here. Where a change materially affects an active paid subscription or your rights, we will provide additional notice where reasonably practicable or required by law. Changes do not retroactively remove rights already accrued.